Refund Policy (Terms)

1. Money-Back Guarantee

At ForexAutonomy, we prioritize customer satisfaction. To ensure confidence in your purchase, we offer a thirty (30)-day money-back guarantee on all eligible Products purchased through forexautonomy.com.

2. Eligibility for Refund

To qualify for a refund, the following conditions must be met: The refund request must be submitted within 30 days from the date of purchase. You must provide clear and verifiable pictorial proof that the purchased Product(s) failed to perform as advertised.

3. Required Documentation for Refunds

Your refund request must include: Visual proof (e.g., screenshots, images, or video) showing the Product’s malfunction, including: Timestamps/dates. Error messages or performance gaps. Relevant settings/parameters used. A detailed written explanation of the issue encountered.

4. Refund Process

To initiate a refund: Email our support team at admin@forexautonomy.com with your order details, documentation, and explanation. Our team will review your request within 3–5 business days. If approved, the refund will be processed to your original payment method within 2 business days.

5. Non-Eligible Scenarios

Refunds will not be granted in cases of: Requests submitted after 30 days from purchase. Misuse of the Product (e.g., contrary to provided guidelines or unintended purposes). Duplicate refund requests for the same Product.

6. Contact Us

For questions or assistance, contact our team at admin@forexautonomy.com.com or visit our Support Page.